Technical Project Manager (Customer Implementations)

Join Caravelo, a leading provider of innovative technology solutions for the airline industry. As a Technical Project Manager, you will be responsible for managing customer implementations from contract signature to successful production launch. You will build and maintain implementation plans, coordinate teams, manage dependencies and risks, and drive testing and launch readiness. You will also stay involved beyond launch, leading smaller projects as the implementation evolves. This role requires strong project management skills, technical fluency, and excellent communication skills.

Responsable de llevar a un cliente desde la firma del contrato hasta un lanzamiento exitoso en producción, gestionando todas las fases del proyecto.

Responsibilities

• Construir y mantener un plan de implementación realista, coordinando equipos internos, equipos del cliente y proveedores externos.
• Gestionar dependencias, decisiones, riesgos y cambios a lo largo del proyecto, manteniendo al cliente informado sobre el progreso.
• Strong project-management fundamentals across planning, scope, dependencies, risks, decisions and stakeholder alignment

Requirements

• 3+ years of experience managing complex customer-facing technology, SaaS or implementation projects from requirements through go-live
• Curious, pragmatic and hands-on, including using AI tools to make yourself and the wider team more effective
• Excellent discovery and communication skills: you can turn ambiguous customer conversations into clear requirements and actions
• Comfortable managing multiple internal and external stakeholders and taking ownership when a project starts moving away from plan
• Enough technical fluency to work comfortably with engineers and discuss APIs, integrations, data flows and enterprise systems without needing to be the person implementing them
• Experience with international customers and distributed teams
• Experience coordinating projects involving third-party vendors and legacy enterprise systems

Preferred

• Formal project-management training or certifications such as PMP, PRINCE2 or Agile methodologies
• Experience with payment systems, reservation systems, data platforms or other business-critical integrations
• Experience with airlines, travel technology or another integration-heavy industry
• Experience in Professional Services, implementation consulting, enterprise onboarding or customer delivery

Pay

EUR 45,000 - 60,000