Senior Solutions Engineer

Join Andela, a company at the forefront of two industry transformations: staffing and hiring, and software development. As a Senior Solutions Engineer, you will serve as a technical partner to customers, Sales, and Delivery. You will lead technical discovery, shape customer solutions, and bring technical depth to the sales process. This role offers the opportunity to contribute to the development of new approaches to technical qualification, AI-assisted assessment, solution design, demonstrations, and sales tooling.

Experience evaluating architecture, technical tradeoffs, dependencies, risks, and delivery considerations

Responsibilities

• Lead technical discovery and qualification with business and technical stakeholders to understand customer objectives, environments, constraints, capabilities, and desired outcomes.
• Shape customer solutions by developing initial recommendations around architecture, scope, delivery model, team structure, technical requirements, timelines, risks, and dependencies.
• Work across Andela's full portfolio, identifying when customer needs are best addressed through Talent Solutions, AI Solutions, Learning & Assessment Solutions, or a combination.

Requirements

• Bachelor's degree in Computer Science, Engineering, Data Science, or a related field or equivalent practical experience
• Strong technical fluency across modern software development, cloud architecture, data platforms, APIs, and AI-enabled systems
• Familiarity with modern AI technologies such as generative AI, LLM-based applications, agents, retrieval systems, AI-assisted software development, or related platforms
• Strong customer-facing communication and storytelling skills, with the ability to engage both senior business stakeholders and deeply technical audiences
• Comfort experimenting with technical tools, APIs, automation, prototypes, or AI-enabled workflows. This is not a full-time software engineering role, but strong technical curiosity is important
• Demonstrated ability to independently lead technical discovery and translate ambiguous business problems into practical solution approaches
• Experience working cross-functionally with Sales, Delivery, Product, Engineering, or related teams
• Experience with managed services, technical assessments, training/enablement, application modernization, data engineering, or enterprise technology solutions is a plus
• 6+ years of relevant professional experience, including significant experience in Sales Engineering, Solutions Engineering, Solution Architecture, technical consulting, professional services, engineering leadership, or another customer-facing technical role
• A builder mindset and comfort operating in an evolving environment where processes, offerings, and tools are still being developed