MS Engineer (L1)

Join NTT DATA, a leading global technology services provider. As a Networking Managed Services Engineer (L1), you will play a crucial role in ensuring the operational efficiency of our clients' IT infrastructure and systems. Your responsibilities will include monitoring client infrastructure, investigating incidents, providing support, and identifying optimization opportunities. This is an entry-level position that offers a hybrid working environment and opportunities for growth and development.

Responsibilities

• Proactively identify, investigate, and resolve technical incidents and problems to support clients effectively.
• Monitor client infrastructure and solutions, catching errors before or as soon as they occur, and executing maintenance activities.
• Identify opportunities for optimization, whether it’s reducing common incidents or finding automation possibilities for request fulfilment.