Brand Designer (Marketing)

Join Relay's Marketing Design team as a Brand Designer. In this mid-level role, you'll independently manage projects from brief to delivery, collaborating closely with cross-functional partners to create high-quality work across various channels. Your work will help shape how Relay's brand comes to life and earn trust with business owners. Enjoy a competitive salary, equity, comprehensive health benefits, a hybrid work environment, and opportunities for personal and professional growth.

About Relay

You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering

We believe great brand design makes complex ideas feel clear, memorable, and human. If you care about craft, storytelling, and creating work that earns attention and trust, we’d love to hear from you

You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar

Small businesses are why we're here: Relay exists to help them thrive -- and that mission has to resonate with you

Responsibilities

• Own brand design projects from brief to delivery across various channels, ensuring consistency and creativity in applying Relay's visual identity.
• Collaborate closely with cross-functional partners to translate marketing strategy and customer insights into thoughtful concepts and visual stories.
• Build and maintain templates, libraries, documentation, and reusable resources that improve consistency and make repeatable work more efficient.
• You build with AI, not just use it: You're actively embedding AI into how you work, pushing what's possible, and bringing your team along with you
• You can absorb complex or abstract feedback, identify what matters, and improve the work rather than simply applying edits literally
• You collaborate well across disciplines, contribute actively to brainstorms and critiques, and build trust through follow-through and thoughtful communication
• You seek out feedback: You see directness as respect, not criticism. You actively seek input, sit with hard truths, and use feedback as fuel for improvement
• You can independently manage small-to-medium projects, balance multiple workstreams, and communicate clearly about scope, timelines, feedback, and risk

Requirements

• You have a strong eye for typography, layout, composition, colour, visual storytelling, and brand consistency
• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition, and you let your work speak for itself
• You can clearly explain your individual contribution to projects and the reasoning behind your design decisions
• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward
• You have 3–5 years of experience in a brand design, visual design, graphic design, or marketing design role, in-house or agency, or equivalent hands-on experience demonstrated through your portfolio
• You take ownership of your work, seek feedback, and are building deeper expertise in at least one area of brand design
• You’re proficient in tools such as Figma, Adobe Creative Suite, and Canva
• Your portfolio shows strong design fundamentals, thoughtful concepting, and cohesive execution across multi-asset campaigns or multiple channels
• You understand how design supports an audience, a marketing goal, and a broader business objective
• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks
• We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive
• You have experience designing for B2B, SaaS, fintech, financial services, or a fast-moving startup brand
• You have created templates, libraries, or documented systems that other designers or marketers rely on
• You have experience collaborating with freelancers, agencies, developers, or production partners
• You bring deeper expertise in motion, illustration, web, lifecycle, social, paid media, presentation design, or another relevant specialty

Preferred

• You have experience managing project-level budgets or external resources