Customer Service Specialist (US)

Join Lendable, a fast-growing fintech company on a mission to improve financial access and savings for millions of Americans. As a Customer Service Specialist, you'll play a key role in defining and managing critical operational processes, interacting directly with customers, and ensuring their needs are met. You'll work in a dynamic environment with opportunities for growth and development.

About Lendable

• Ensuring every interaction reflects our commitment to putting customers first and that customer demand is met.
• Coordinating across internal teams and external partners to drive the success of the US Cards program.

Responsibilities

• Interacting directly with customers via phone, email, and chat to answer questions and resolve issues.