IT Specialist

Join Lumafield, a company revolutionizing the manufacturing industry through advanced technology and AI-driven tools. As an IT Specialist, you will support day-to-day IT operations, manage company devices and core IT systems, troubleshoot technical issues, and improve IT processes. You will work closely with Engineering and other teams on networking, infrastructure, security, and compliance needs. This is a hands-on role for someone who enjoys problem-solving and making systems work better.

Provide day-to-day IT support for employees across all Lumafield offices, troubleshooting hardware, software, networking, and workplace technology issues for both technical and non-technical users.

About Lumafield

Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!

Responsibilities

• Manage the complete lifecycle of company devices, including procurement, provisioning, MDM enrollment, software deployment, inventory management, lifecycle replacement, and secure retirement.
• Administer core IT and business systems including Google Workspace, Rippling, MDM platforms, and other SaaS applications.

Requirements

• 1-3 years of experience in IT systems administration, endpoint management, or IT support
• Working knowledge of identity and access management, including SSO, MFA, and user lifecycle management
• Highly organized with strong attention to detail and a proactive, continuous-improvement mindset

Experience supporting macOS, Windows, and Linux environments

• Experience administering enterprise SaaS platforms and endpoint management solutions
• Excellent communication and interpersonal skills, with the ability to support both technical and non-technical employees
• Experience troubleshooting hardware, operating systems, networking (firewalls, routers, switches, wireless APs), authentication, and SaaS applications
• Experience with MDM platforms such as Kandji, Jamf, Iru, or similar tools
• Experience supporting security or compliance programs such as SOC 2, ISO 27001, ITAR, or CMMC
• Experience supporting Google Workspace, Slack, Zoom, Neat, and other workplace collaboration tools
• A portfolio, blog, GitHub repo, or other work samples we can review

Preferred

• Familiarity with Rippling, Vanta, SentinelOne, or similar IT and security platforms
• Experience with Docker, GitHub, OPNsense, UniFi, or Tailscale
• Familiarity with AWS or other cloud infrastructure