jobapplierClient Support Engineer
Kaluza
- Victoria, Canada
- Mid Level
- Posted
Skills
Required
- ensure smooth adoption
- SQL-based
- Automate manual workflows
- Python / Typescript
Join Kaluza, a company dedicated to reimagining energy for a sustainable future. As a Client Support Engineer, you will play a crucial role in providing technical support, building data models, and shaping the client support experience. This hands-on technical role requires strong problem-solving skills, experience with SQL data models, and a willingness to learn about cloud infrastructure. Enjoy a flexible work environment, competitive salary, and a range of benefits.
Responsibilities
- Act as the go-to expert for early support on the Retail Energy platform, working with change and release managers to ensure smooth adoption for every release.
- Build and maintain SQL-based reporting models that identify affected accounts and operational gaps on a recurring basis.
- Automate manual workflows in Python or Typescript against internal APIs or services, reducing resolution time and toil.