Senior Technical Product Manager (Connectors)

Join LILT as a Senior Technical Product Manager, where you'll own our connector strategy and roadmap, making integrations a reliable and scalable part of our enterprise platform. You'll work closely with various teams to turn complex integration needs into scalable product capabilities and use AI tools to accelerate discovery and execution. Your primary focus will be on connectors, but you may take on additional product responsibilities as business priorities evolve.

Responsibilities

• Own connector strategy and roadmap, set priorities, make tradeoffs, and sequence delivery based on customer needs, business impact, technical constraints, and engineering capacity.
• Lead new connectors and capabilities from discovery through launch, define requirements, validate prerequisites, establish acceptance criteria, and coordinate delivery and customer readiness.
• Drive portfolio reliability by prioritizing high-impact connector issues, establishing escalation criteria, and coordinating resolution. Identify recurring failures that require product or platform improvements.
• This is a technical product role for someone who can read code, evaluate integration designs, lead validation, and work directly with customers
• Product ownership: A track record of owning a technical product or integration portfolio, setting roadmap priorities, managing tradeoffs, and driving ambiguous work through delivery
• Deep integration expertise: Strong understanding of APIs, SDKs, authentication, webhooks, data mapping, file round-tripping, rate limits, retries, error handling, and observability

Requirements

• Strong product judgment: Ability to write clear specifications, prioritize competing customer needs, and distinguish customer-specific requests from systemic product opportunities
• Customer-facing leadership: Confidence leading technical discovery and troubleshooting with customers and explaining complex topics to localization managers, administrators, and business stakeholders
• Technical depth and a builder mindset: Ability to read code, reason about implementation tradeoffs, participate in architecture discussions, and build prototypes or tools when useful. Production development is owned by Engineering, but you should be comfortable doing technical work directly
• Cross-platform experience: Experience integrating multiple third-party systems and learning unfamiliar APIs, data models, and constraints. Relevant backgrounds include integration automation, embedded integration platforms, developer platforms, and enterprise SaaS
• Clear communication: Ability to produce concise decisions, plans, documentation, status updates, and escalation guidance for technical and nontechnical teams
• AI and Agentic fluency: Demonstrated ability to design and use agentic workflows for research, requirements, analysis, documentation, or troubleshooting. You evaluate outputs critically and remain accountable for decisions
• Experience supporting enterprise integrations in high-assurance or regulated environments
• Familiarity with connector usage analytics and basic data analysis
• Experience introducing AI-enabled working practices across product and engineering teams

Preferred

• Experience with CMS, content management, localization, or translation workflows
• Experience with platforms such as Workato, Zapier, Tray, Prismatic, Paragon, or Merge
• Familiarity with TypeScript or a similar modern programming language