Customer Success Manager

, a leading AI work platform, as a Technical Customer Success Manager. In this hybrid role based in New York City, you will act as a strategic consultant for our B2B clients, driving product adoption and empowering teams to achieve their goals. You will leverage your technical expertise and passion for AI to help clients transform their businesses and navigate digital evolution.

Act as the primary advisor on how clients can leverage our AI suite to automate manual workflows, generate insights, and scale their internal operations.

Responsibilities

• Develop a deep sense of client trust and problem-solving first through technical aptitude and thorough, in-and-out knowledge of monday's platform.
• Navigate client organizations to uncover high-impact opportunities for digital transformation and AI adoption.