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IT Support Engineer

NTT DATA

Skills

Required

  • asset management

Join NTT DATA, a leading business and technology services provider. As an IT Support Engineer, you will be responsible for providing technical support for hardware and software across various sites, ensuring customer satisfaction and optimal product performance. You will work onsite with a major Financial Services client in Belfast.

Responsibilities

  • Review, troubleshoot, and approve the operational quality of desktops, notebooks, printers, and associated peripherals.
  • Install, maintain, and optimize desktop/notebook configurations at customer sites, and diagnose and resolve product performance problems.
  • Manage client escalation, asset management work, and coordination of work across different teams.