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Product Operations

Glean

Skills

Required

  • Product Ops / TPM / PM
  • discovery and analytics
  • product analytics
  • funnels
  • retention
  • segmentation
  • Jira

Preferred

  • SQL
  • design the operating rhythm
  • roadmap cadence

Glean's Product Operations team and play a crucial role in shaping and scaling the operational backbone of our product development. As a member of the team, you will blend strategic thinking with hands-on execution, navigate ambiguity, build scalable processes, and champion data-driven decisions.

About Glean

  • Holding a title over them
  • Location
  • Looks like

Responsibilities

  • You will design the operating rhythm, drive cross-functional alignment, run programs to completion, close the voice-of-customer loop, and own the written record.
  • Design and implement the operating rhythm for product teams, including roadmap cadence, launch reviews, and feedback loops.
  • Drive cross-functional alignment and unblock decisions by operating at the intersection of R&D, GTM, and PMM.
  • Run programs to completion by taking messy, cross-functional work and pushing it across the line, adapting quickly when priorities shift.
  • Sharp writing. You can compress a complex decision into a clear doc that people
  • Bureaucracy
  • Program management rigor. You keep many threads moving and know what "done"

Requirements

  • The ideal candidate will have 5-8+ years of experience in Product Ops, TPM, or PM, with strong discovery and analytics skills in a B2B or B2B2C environment.
  • Bachelor’s or Master’s Degree in Business, Engineering, Computer Science, or related fields
  • Judgment to make reversible decisions quickly rather than wait for certainty

Actually read

  • Fluency with product analytics (e.g., funnels, retention, segmentation) and qualitative research methods
  • Comfort with ambiguity and speed. You tolerate incomplete information and have the
  • Influence without authority. You align people by being useful and credible, not by
  • 5-8+ years in Product Ops, TPM, or PM with strong discovery and analytics skills in a B2B or B2B2C environment, working with enterprise customers
  • Hands on experience with AI technologies and a demonstrated interest in applying AI-first thinking to product and operational challenges
  • Systems thinking. You see the whole workflow and design processes that scale without
  • Hands-on experience and technical aptitude to use and consult on Jira usage for teams and portfolio

Preferred

  • Experience with SQL or similar data tools for self-serve analytics strongly preferred

USD 198,000 - 235,000

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