Client Success Account Manager
Ledger
- London, United Kingdom
- Mid Level
- Posted
Join Ledger, the global platform for digital assets and Web3. As a Client Success Account Manager, you will own a portfolio of institutional clients, drive integration and adoption, grow accounts, negotiate renewals and contracts, shape the product, run the account rhythm, and represent Ledger at industry events. You should have 4+ years of experience in a similar role, proven experience managing financial institution clients, and comfort with technical conversations.
Responsibilities
- Gérer les relations avec les clients institutionnels, de l'intégration à l'expansion.
- Conduire l'intégration et l'adoption des produits, en expliquant les fonctionnalités et en guidant les clients.
- Identifier et conclure des opportunités de vente incitative et de vente croisée, en atteignant vos objectifs d'expansion.