Renewals Manager

Join Box, the leader in Intelligent Content Management. As a Renewals Manager, you will drive the renewal process for our largest and most strategic customers, collaborating with the Sales and Customer Success teams to maximize value and revenue. You will engage with customers, manage renewals, identify expansion opportunities, coordinate with internal stakeholders, create proposals, and forecast renewal outcomes. This role requires 5+ years of B2B enterprise sales or account management experience and strong communication skills.

Engage with Box’s most strategic customers to ensure they have a seamless renewal experience and realize the current and future value they receive from the content cloud.

Responsibilities

• Manage approximately 100 customer renewals per year, driving the renewal strategy, customer communication, negotiation, and obtaining contract signatures.
• Coordinate across an internal set of multi-functional stakeholders to ensure maximum revenue is achieved within the renewal event.