Forward Deployed Engineer

Join Healthie's Engineering team as a Forward Deployed Engineer. In this role, you will solve complex customer challenges by building targeted solutions on Healthie's extensible platform. You will act as a technical partner to customers, diagnose complex issues, identify the best solutions, and implement them. You will also work closely with the CTO and the solutions engineering team to ensure a great experience for complex customers. This position offers a range of benefits, including stock options, medical coverage, flexible vacation, and a 401(k) plan with company matching.

Act as a technical partner to customers, helping diagnose complex issues, identify the best solution, implement the solution, and expand the platform.

We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality

This role is ideal for someone who enjoys being deeply technical while staying close to customers and wants to help shape how Healthie’s platform operates in real-world healthcare environments

5–10+ years of experience in highly technical, customer-facing roles within a consultancy or platform-based company (Forward Deployed Engineer, Solutions Engineer, Engineering Consultant, Implementation Engineer, or Technical Support Engineer). Experience in healthcare technology is a plus

About Healthie

Comfortable acting as the technical bridge between customers and internal engineering teams, helping diagnose complex issues, guide implementations, and translate customer workflows into scalable technical solutions

Responsibilities

• Engage with customers through asynchronous communication and live sessions, translating complex issues into clear, actionable next steps and solutions.
• Work closely with the CTO and solutions engineering team to ensure a great experience for complex customers, and help improve systems and processes.

Requirements

• Strong technical generalist with the ability to go deep when needed. Strong product-sense. Experience with APIs and zero-to-one full-stack development
• Excellent communicator who can explain complex technical concepts clearly to both technical and non-technical audiences
• Highly organized and self-directed; comfortable owning problems end-to-end in a fast-paced environment
• Deep pride and care in your work
• Motivated by working closely with customers while solving complex technical problems and improving how the platform operates in real-world environments

Pay

USD 160,000 - 220,000