Marketing Technology Manager, Lead Operations

Join Box, the leader in Intelligent Content Management. As a Marketing Technology Manager, you will shape the strategy and execution of lead operations, manage key systems, and drive improvements based on performance data. You will work closely with various teams to build a scalable lead operations model and ensure accurate and timely lead processing and routing.

Responsibilities

• Set and evolve the strategy for Lead Operations, aligning lead lifecycle processes and technology with Marketing and Lead Generation priorities.
• Own the roadmap and day-to-day administration of LeanData and Outreach, including workflow configuration, troubleshooting, and ongoing optimization.
• Oversee MQL processing and lead routing, ensuring leads are handled accurately, assigned appropriately, and delivered to the right teams.