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Senior Implementation Manager (German Speaking)

Culture Amp

Skills

Required

  • project management
  • people analytics

Preferred

  • project/change management
  • PMP
  • Prince2
  • Prosci

Join Culture Amp as a Senior Implementation Manager for the EMEA region. In this role, you will guide enterprise customers through onboarding and activation, ensuring they quickly realize the value of our platform. You will act as a trusted liaison between customers and Culture Amp, translating business goals into scalable configurations and proactively addressing risks. You will also lead project planning and execution, coordinate change management, and contribute to continuous improvement. Fluency in English and German is essential.

Exposure to enterprise-scale programs (multiple products, complex data/integrations, global rollouts)

About Culture Amp

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team

Responsibilities

  • Assurer l'intégration des clients et la réalisation de la valeur de la plateforme Culture Amp.
  • Gérer les projets d'activation des clients, en respectant les délais, le périmètre et les critères de succès convenus.

Requirements

  • Agir en tant que liaison de confiance entre les clients et Culture Amp, en traduisant les objectifs commerciaux en configurations évolutives.
  • Experience with project management, customer success, or a related field
  • Ideally 2 - 4 years' experience of implementing SaaS products with customers
  • Problem-solving abilities and a proactive approach to identifying and addressing potential issues
  • Proven track record of successfully managing and implementing projects, preferably in a customer-facing role
  • Ability to clearly articulate technical topics to a non-technical audience
  • Excellent communication and interpersonal skills to interact effectively with clients as well as internal teams and key stakeholders in the business
  • Fluency in both English and German is essential
  • Experience implementing HR tech, people analytics, or adjacent employee experience platforms

Preferred

  • Certifications or training in project/change management (e.g., PMP, Prince2, Prosci) are a plus