SMB Account Specialist (EDU)

Flywire, a leading payment solutions provider, as an SMB Account Specialist. In this role, you will be responsible for managing and expanding relationships with small-to-medium partner institutions in the education sector. You will utilize data to understand client profiles and needs, execute scalable strategies to improve client engagement, and collaborate with the sales team to identify new revenue opportunities.

Protect and grow existing accounts by executing a scalable account management strategy, utilizing data to identify new revenue opportunities.

Responsibilities

• Collaborate with Sales to close new product opportunities and support the execution of new client onboardings and new product deployments.
• Represent Flywire in webinars and in-person events, and contribute to the development of the team by providing insights and supporting the onboarding of new team members.
• Be an engaging, personable & confident presenter
• Be accountable, proactive & persistent. Always

Requirements

• The ideal candidate will have at least 2 years of experience in client management, a bachelor's degree in business or a related field, and strong communication and problem-solving skills.
• 2+ years of experience managing client/customer relationships, success and/or support
• CEFR minimum level of C1 in English
• Bachelor’s Degree in Business, Communications, or Marketing
• Strong attention to detail, time management and organisational skills
• Excellent written and verbal communication skills
• Problem solving and project management skills
• Emotional intelligence and change management skills
• Excellent interpersonal, analytical and planning skills

Preferred

• Experience in sales/account management in Higher Education Industry is preferred
• Salesforce experience is a plus

Pay

USD 50,000 - 60,000