People Operations Generalist

Kooth, a leading digital mental health platform, as a People Operations Generalist. In this role, you will support a positive employee experience by managing day-to-day People Operations tasks, coordinating onboarding, administering benefits and leave, maintaining accurate employee records, and supporting offboarding.

Success in this role requires strong organization, attention to detail, and sound judgment, alongside an approachable, responsive communication style

Responsibilities

• You will work closely with the People and Talent teams to ensure a smooth transition from offer acceptance through onboarding and provide clear, timely support to colleagues regarding benefits and leave administration.
• Additionally, you will contribute to People projects, training initiatives, and other priorities as business needs evolve.
• Coordination of onboarding, administration of benefits and leave, and maintenance of accurate employee records.
• Facilitation of new hire orientation, assignment and tracking of onboarding and other required training.
• Administration of employee benefits, coordination of leave administration, and support for payroll-related inquiries.

Requirements

• The ideal candidate takes ownership, handles sensitive information with discretion, and identifies practical ways to improve processes and support colleagues across Kooth
• At least 1–3 years of experience in an HR support or generalist role, with exposure to onboarding, employee records, benefits, and day-to-day HR administration
• Comfort using Microsoft Office and Google Workspace, particularly spreadsheets, documents, and shared files
• Working knowledge of federal, state, and local employment laws, including equal employment opportunity requirements; experience supporting employees across multiple states is a plus
• Strong written and verbal communication skills, with the ability to explain processes clearly and respond with care
• Hands-on experience administering employee benefits and supporting employees with benefits questions
• Excellent organization and attention to detail, with the ability to manage competing priorities and meet deadlines
• A collaborative, service-minded approach and a willingness to take ownership, solve problems, and continue developing your HR knowledge
• Sound judgment and discretion when handling confidential information, along with the ability to recognize when an issue needs additional guidance
• Experience using an HRIS to maintain employee data, process changes, and support onboarding and benefits workflows. Experience with Rippling or a similar platform is a plus

Pay

USD 58,900 - 62,000