Relationship Manager

Join Proxymity, a leading digital platform for investor communications. As a Relationship Manager, you will manage a portfolio of key clients in the EMEA region, focusing on nurturing existing relationships and developing new business opportunities. You will act as a key client escalation point, lead key programs of work, manage contractual matters, and ensure ongoing client satisfaction. This role requires strong commercial, leadership, and influencing skills, as well as extensive knowledge of financial markets and asset servicing.

Gérer un portefeuille de clients clés dans la région EMEA, en se concentrant sur le développement de nouvelles opportunités commerciales.

Responsibilities

• Agir en tant que point de contact principal pour les clients, en supervisant les programmes clés et en gérant les questions contractuelles.
• Collaborer avec toutes les fonctions commerciales de Proxymity pour assurer la satisfaction continue des clients et l'adoption de la plateforme.

Requirements

• This role would suit someone with strong commercial, leadership and influencing skills, with a demonstrated track record of working with senior business leaders and key decision-makers within the client organisation
• Negotiation and communication skills are critical, as well as the ability to be proactive, self-driven and able to prioritise effectively in a dynamic environment
• Strong written and presentation skills
• Demonstrates initiative and a proactive approach to work

Experience managing successful client onboarding/implementation

• Experience in navigating and managing senior management at clients and partners
• 8+ years of relevant experience in a Relationship Manager or commercial role
• Experience in developing new business ideas and opportunities
• Experience managing budgets and executing on commercial contracts independently
• Proven track record of positive client engagement
• Strong interpersonal skills and business acumen
• Record of working on confidential initiatives effectively

Preferred

• Extensive knowledge of financial markets and asset servicing; Knowledge of the corporate actions and proxy voting ecosystems is a distinct advantage