Account Director

Join our team as an Account Director, where you will negotiate multi-year enterprise contracts, drive revenue growth across our largest Fortune 500 accounts, and shape the long-term success of our most valued partnerships. You will be the primary point of contact for 7-15 key accounts, with a total revenue of approximately $3M. Your responsibilities will include identifying and closing expansion opportunities, executing account retention and expansion plans, building relationships with key account stakeholders, performing account research and planning, handling first-line account compliance, and reporting on sales activities.

About Spotme

Customer and product depth: You want to understand why a customer's organization works the way it does: how decisions get made, where the friction sits, and what sits beneath the stated need. You know the product well enough to handle the hard questions yourself and shape a solution in the room, bringing in specialists when they add something you can't, not as a substitute for knowing the answer

Responsibilities

• Identifying and closing expansion, upgrade, and renewal opportunities for key accounts.
• Building relationships with key account stakeholders and fostering trust-based relationships.
• Performing account research, mapping, and planning to capture intelligence on organization design and strategic priorities.

Requirements

• This position is the ideal role for experienced talents in tech/services sales
• With a self-driven resilient mindset, positive energy, and strong business acumen, you'll thrive in a fast paced environment
• Industry expertise with business orientation: You bring experience selling into or leading accounts in critical industries (pharma, financial services, professional services, or tech), whether at a SaaS company, an agency, or a consultancy, with a track record of working with the most demanding customers. Above all, you have a flair for spotting pain points, helping customers form business cases, and guiding them toward execution. Pharma HCP engagement expertise, with all its nuances (medical, commercial, marketing), is a plus but not a must
• Autonomy and resourcefulness: You create your own pipeline rather than waiting for deals to arrive, and you'll happily staff a congress booth solo for three days to do it. You make decisions with confidence and don't wait to be told what to do. When you hit a wall, you find a way around it. You're scrappy, creative, and solution-oriented by nature, and you act proactively even when there's no immediate commercial upside
• Commercial sharpness: You run numbers quickly, think several steps ahead in negotiations, and understand what truly drives your customers' business. You can build a solid business case that holds up in front of a C-suite or procurement team, and you are comfortable making decisions and forming working hypotheses even when you don't have all the facts
• Account leadership: You are above all a true account leader in B2B SaaS or services/consulting - you have managed large accounts ($200K-$2M) in large companies (>500 employees) over time, and you are able to truly understand the decision-making process and buying centers, and establish and nurture relationships with key people to expand scope and volume. You know what it means to operate a global, large-scale account in a first-class fashion
• Coachability at speed: We invest heavily in coaching, and we look for people who welcome it at any stage of their career. You take direct feedback without defensiveness, and what we sharpen with you one day shows up in your next customer conversation

Benefits

• This is a remote position with a minimum of 25 days of paid time off, parental leave, health and retirement benefits, and an extensive Employee Assistance Program.