Program Associate

Resource Innovations, a growing company focused on sustainability and energy efficiency. As a Program Associate, you will provide vital administrative support for residential energy efficiency programs across the Midwest.

Responsibilities

• Your responsibilities will include assessing project eligibility, tracking and reporting project milestones, processing project data, and supporting outreach efforts.
• You will also manage data, ensure adherence to internal protocols, and assist program teams in collecting missing data.
• This position requires excellent communication skills, attention to detail, and a passion for making a meaningful impact on the environment.
• Provide vital administrative support for residential energy efficiency programs, including assessing project eligibility, tracking project milestones, and processing project data.
• Lead customer and contractor communications, assist with budget tracking, invoicing, and other internal projects as needed.
• Prepare weekly and monthly reports for internal and external purposes, ensuring compliance with terms of contract and professional presentation.

Requirements

• Experience with various Microsoft programs (Word, Excel, OneNote and Teams) and Salesforce or other CRM systems
• Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
• BS or BA or 2+ years of relevant work experience in customer service, energy efficiency or administrative support roles
• Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
• Interest in sustainability and passionate about making a meaningful impact on the environment
• Must be located in the Northern, IL area or willing to relocate within 30 days of acceptance
• Excellent verbal and written communications skills with clients, the public, and all levels of internal employees
• Exceptional attention to detail, time management, and organizational skills
• Self-motivation and exceptional follow-through skills are a must
• Ability to work independently as well as collaboratively within a team environment

Pay

USD 65,000 - 80,000