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Lead - Digitalization-Assistant General Manager-Operations Department-Distribution and Aftermarket Business Unit-Pune

Kirloskar Oil Engines

Skills

Required

  • Pulse & DMS implementation
  • Automation & digitization

Responsibilities

  • Pulse & DMS implementation across channel, Automation & digitization in revenue & service processes across DABU
  • Business intelligence & analytics for fast decision, Field Digital Tools support , Effective & Efficient Helpdesk operations & development , Track & improve Helpdesk operations KPI's
  • Drive Initiatives to improve / enhance customer experience & Channel satisfactions , Setting sales & service process for New prod uct