- Philippines
- Entry Level
- Bachelor's degree
- Posted
Skills
Required
- customer service
- Microsoft Office applications
Preferred
- Coordinate with branch personnel
Responsibilities
- Assist customers with account opening, account maintenance, and account-related inquiries.
- Verify client information and ensure documentary requirements are complete and compliant.
- Process account updates, customer information changes, and other service requests.
- Support the onboarding of new clients by providing accurate product and service information.
- Handle account documentation, records management, and transaction processing.
- Coordinate with branch personnel to ensure smooth customer service and operational support.
- Adhere to bank policies, security standards, and regulatory requirements.
- Customer accounts and service requests are processed accurately and on time.
- Documentation and records are complete, organized, and compliant with bank requirements.
- Customers receive prompt, professional, and helpful assistance.
- Operational and regulatory standards are consistently met.
- Strong relationships are built with customers through quality service and attention to detail.
Requirements
- Bachelor's degree in any business-related course or equivalent.
- Strong communication and customer service skills.
- Keen attention to detail and ability to handle documentation accurately.
- Good analytical and organizational skills.
- Proficiency in Microsoft Office applications.
- Fresh graduates are welcome to apply.
Benefits
- What You Can Expect Here Comprehensive training in branch operations and account management.
- Hands-on experience in customer relations, banking products, and compliance processes.
- A collaborative environment that supports learning and professional growth.
- Opportunities to expand your banking knowledge and explore career advancement paths.
- Meaningful interactions that help customers achieve their financial goals.
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