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System Reliability Engineer (Future Opening)

DOKU

Skills

Required

  • Jenkins
  • Kubernetes
  • Docker
  • Azure
  • Java programming language

Preferred

  • Automate routine tasks
  • CI/CD

Responsibilities

  • Ensure that DOKU’s systems and applications are consistently available and reliable, meeting uptime and performance targets.
  • Assist in scaling the infrastructure and applications efficiently as the company grows, ensuring smooth operations during increased workloads.
  • Identify opportunities for optimization within the infrastructure, applications, and processes, increasing observability to proactively detect and resolve issues.
  • Automate routine tasks to reduce manual efforts, improve system efficiency, and optimize resource utilization to manage costs effectively.
  • Support the implementation of CI/CD processes using tools such as Jenkins, OpenShift, and Kubernetes to streamline development and deployment activities.
  • Participate in incident management by using observability tools such as PagerDuty, Statuspage, Datadog, and Grafana to monitor system health and quickly resolve issues.
  • Work with cloud computing platforms like AWS, Azure, Alibaba Cloud, or GCP to manage and optimize cloud-based infrastructure.
  • Provide Level 2 technical support for system integration, ensuring timely resolution of technical issues and providing assistance to internal teams.

Requirements

  • Bachelor’s degree in Computer Science, Information Science, or a related field 1-2 years of experience in system reliability engineering or similar roles (fresh graduates are also encouraged to apply) Soft Skill Requirements: Excellent problem-solving and analytical skills Strong communication and teamwork skills Outstanding work ethic, high integrity, and willingness to learn continuously Ability to manage time effectively and multitask in a fast-paced environment Technical Skill Requirements: Familiarity with Agile methodologies Strong knowledge of CI/CD pipelines and containerization tools (e.g., Jenkins, Kubernetes, Docker) Understanding of cloud computing technologies (e.g., AWS, Azure, GCP, Alibaba Cloud) Proficiency in Java programming language (minimum 2 years experience) Experience with incident management and observability tools (e.g., PagerDuty, Grafana, Datadog)