jobapplier

Transfer Service

DOKU

Responsibilities

  • Proceed Transaction reconciliation and ensure its accuracy to provide optimal and high-quality services.
  • Manage daily currency that used by partners to Ensure process Optimization.
  • Check transaction status to Ensure process Optimization Prepare and deliver report daily transactions to finance, regulatory parties (PPATK & BI), management and all partners for the purpose of process accountability & transparency.
  • Providing respond toward Merchants complain related to disbursement to ensure solvency effectiveness which also comply to related policy-procedures.
  • Proceed Document filling (agreements, merchants documents, regulatory letters) and responsible for its completion to Ensure process Optimization & Compliance toward certain policy-procedures.
  • Monitor & Check deposit, do top up, disbursement, settlement, and refund from partner in remittance system to Ensure process Optimization & Compliance toward certain policy-procedures.

Requirements

  • Soft Skill Requirements
  • Detail-oriented and organized
  • Effective communication and problem-solving skills
  • Ability to respond to inquiries with accuracy and timeliness
  • Strong teamwork and collaboration skills
  • Technical Skill Requirements:
  • Knowledge of transaction reconciliation and remittance processes
  • Familiarity with compliance and regulatory standards (e.g., PPATK & BI)
  • Ability to handle document management and reporting