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Analyst - Research Data Operations

Evalueserve (Lighthouse)

Skills

Required

  • Solution driven
  • Can
  • Microsoft Excel
  • VBA

Preferred

  • data reconciliations
  • business analysis

About Evalueserve (Lighthouse)

  • Evalueserve is a global leader in managed services that empower smarter decision-making and streamline critical workflows for more than 30% of the Fortune 500 companies across 45 countries.
  • With over 4,500 professionals worldwide, our solutions are grounded in deep domain expertise and enhanced by cutting-edge AI and automation to boost productivity and scale client impact.
  • Over the last 25 years, we have helped clients transform how they work and today we are pushing the frontier further with generative and agentic AI.
  • We foster a merit-based and innovation-driven culture that encourages creativity, continuous learning, and professional growth.
  • Evalueserve has been recognized as a Great Place to Work® across four continents and ranks among the top 5% of global companies for diversity—alongside numerous awards across its solution lines.

Responsibilities

  • Prepare, maintain, and distribute recurring and usage reports.
  • Analyze consumption data to identify trends, client engagement patterns, and business insights.
  • Perfom data reconciliations across multiple systems to ensure reporting accuracy and completeness.
  • Investigate data discrepancies and proactively resolve reporting issues.
  • Develop, enhance, and maintain reporting dashboards and visualization tools.
  • Partner with stakeholders to understand reporting requirements and deliver tailored solutions.
  • Support ad-hoc reporting requests and business analysis initiatives.
  • Drive process improvement efforts by identifying and implementing automation opportunities.
  • Maintain reporting documentation, controls and best practices.

Requirements

  • 0-2 years of relevant experience.
  • Advanced written, verbal and non-verbal communication skills in English.
  • Excellent communication, interpersonal and soft skills.
  • Solution driven; “Can do” attitude, ability to take initiative, challenges and to be a team player.
  • A self-starter who thrives in an autonomous environment but deeply values collaboration and shared goals and is not afraid of seeking input from subject matter experts to ensure alignment.
  • Strong attention to detail, organization and structure with a demonstrated ability to multitask effectively and produce high consistency in quality of output.
  • Ability to manage multiple priorities and meet deadlines in a dynamic environment.
  • A growth mindset that brings new challenges and a passion for continuous learning that allows you to continuously step outside your comfort zone.
  • Advanced Microsoft Excel skills (Pivot Table, Power Query, advanced formulas, VBA is a plus).
  • Strong analytical and problem-solving skills.
  • Strong data reconciliation and validation capabilities.
  • Experience with reporting, data analysis, business intelligence, or operational support roles.
  • Experience working with large datasets and multiple data sources.
  • Experience identifying and implementing reporting automation opportunities.

Benefits

  • Our hybrid working model provides international exposure and flexibility.

Role details

Reports to

Manager Department: Corporate Investment Banking and Investment Research Location: Chile

Recent Awards and Recognitions

  • AIM Research 2025: Top 10 of the “20 Best Firms for Women in Tech”
  • Forrester Wave 2024: Leader in Market & Competitive Intelligence Platforms
  • Chartis Research 2024: Category Leader in Credit Portfolio Management
  • Credit Strategy Lending Awards 2024: Winner, “Best Technology Partner”
  • Banking Tech Awards 2024: Highly Commended, “Best LendTech"

Inclusion and accommodation

  • This job offer complies with Chilean Law No.
  • 21.015, which promotes the inclusion of people with disabilities in the workforce.
  • In accordance with this law, we are committed to fostering an inclusive work environment.
  • If you require any reasonable accommodation to participate in the application process or to perform the essential functions of the role, please let us know.
  • We are committed to providing the necessary support to ensure a fair and accessible process.

Disclaimer

  • The above job description serves as an informative reference for the tasks you may be required to perform.
  • However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.
  • We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy.
  • As part of the Background Verification Process, we verify your employment, education, and personal details.
  • Please ensure all information is factual and submitted on time.
  • For any assistance, your TA SPOC is available to support you.

Fraud awareness

  • During the screening process, we do not request any IDs, banking details, or any payments.
  • Personal details and documents are only collected after employment has been confirmed and for onboarding purposes.
  • All legitimate opportunities appear at .
  • Contact us at for any questions or to report suspicious activity.