Analyst - Research Data Operations
Evalueserve (Lighthouse)
- Viña del Mar, Chile
- Mid Level
- Posted
Skills
Required
- Solution driven
- Can
- Microsoft Excel
- VBA
Preferred
- data reconciliations
- business analysis
About Evalueserve (Lighthouse)
- Evalueserve is a global leader in managed services that empower smarter decision-making and streamline critical workflows for more than 30% of the Fortune 500 companies across 45 countries.
- With over 4,500 professionals worldwide, our solutions are grounded in deep domain expertise and enhanced by cutting-edge AI and automation to boost productivity and scale client impact.
- Over the last 25 years, we have helped clients transform how they work and today we are pushing the frontier further with generative and agentic AI.
- We foster a merit-based and innovation-driven culture that encourages creativity, continuous learning, and professional growth.
- Evalueserve has been recognized as a Great Place to Work® across four continents and ranks among the top 5% of global companies for diversity—alongside numerous awards across its solution lines.
Responsibilities
- Prepare, maintain, and distribute recurring and usage reports.
- Analyze consumption data to identify trends, client engagement patterns, and business insights.
- Perfom data reconciliations across multiple systems to ensure reporting accuracy and completeness.
- Investigate data discrepancies and proactively resolve reporting issues.
- Develop, enhance, and maintain reporting dashboards and visualization tools.
- Partner with stakeholders to understand reporting requirements and deliver tailored solutions.
- Support ad-hoc reporting requests and business analysis initiatives.
- Drive process improvement efforts by identifying and implementing automation opportunities.
- Maintain reporting documentation, controls and best practices.
Requirements
- 0-2 years of relevant experience.
- Advanced written, verbal and non-verbal communication skills in English.
- Excellent communication, interpersonal and soft skills.
- Solution driven; “Can do” attitude, ability to take initiative, challenges and to be a team player.
- A self-starter who thrives in an autonomous environment but deeply values collaboration and shared goals and is not afraid of seeking input from subject matter experts to ensure alignment.
- Strong attention to detail, organization and structure with a demonstrated ability to multitask effectively and produce high consistency in quality of output.
- Ability to manage multiple priorities and meet deadlines in a dynamic environment.
- A growth mindset that brings new challenges and a passion for continuous learning that allows you to continuously step outside your comfort zone.
- Advanced Microsoft Excel skills (Pivot Table, Power Query, advanced formulas, VBA is a plus).
- Strong analytical and problem-solving skills.
- Strong data reconciliation and validation capabilities.
- Experience with reporting, data analysis, business intelligence, or operational support roles.
- Experience working with large datasets and multiple data sources.
- Experience identifying and implementing reporting automation opportunities.
Benefits
- Our hybrid working model provides international exposure and flexibility.
Role details
Reports to
Manager Department: Corporate Investment Banking and Investment Research Location: Chile
Recent Awards and Recognitions
- AIM Research 2025: Top 10 of the “20 Best Firms for Women in Tech”
- Forrester Wave 2024: Leader in Market & Competitive Intelligence Platforms
- Chartis Research 2024: Category Leader in Credit Portfolio Management
- Credit Strategy Lending Awards 2024: Winner, “Best Technology Partner”
- Banking Tech Awards 2024: Highly Commended, “Best LendTech"
Inclusion and accommodation
- This job offer complies with Chilean Law No.
- 21.015, which promotes the inclusion of people with disabilities in the workforce.
- In accordance with this law, we are committed to fostering an inclusive work environment.
- If you require any reasonable accommodation to participate in the application process or to perform the essential functions of the role, please let us know.
- We are committed to providing the necessary support to ensure a fair and accessible process.
Disclaimer
- The above job description serves as an informative reference for the tasks you may be required to perform.
- However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.
- We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy.
- As part of the Background Verification Process, we verify your employment, education, and personal details.
- Please ensure all information is factual and submitted on time.
- For any assistance, your TA SPOC is available to support you.
Fraud awareness
- During the screening process, we do not request any IDs, banking details, or any payments.
- Personal details and documents are only collected after employment has been confirmed and for onboarding purposes.
- All legitimate opportunities appear at .
- Contact us at for any questions or to report suspicious activity.
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