Front Desk Receptionist

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered. The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate.

About CPP

• Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.
• CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella.
• We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
• Silva MD Anti-Aging and Wellness , one of our valued partners, is looking for a Front Desk Receptionist to join their clinic located in San Diego.
• At Silva MD, we specialize in personalized anti-aging, wellness, and aesthetic treatments, including bioidentical hormones, thyroid care, weight-loss treatments, facials, and body contouring.
• Our mission is to create individualized treatment plans that promote optimal health, wellness, and quality of life.

Responsibilities

• Greet and check in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Requirements

• They should have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor.
• Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.
• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in sales, customer service or hospitality setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Pay

Starting salary at 22$ per hour.

Benefits

• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.

Work Schedule

This is a full-time position , t he role is onsite with standard working hours: Mondays - Thursdays from 8 am to 5 pm and Fridays from 8 am to 3pm .