Optical Assistant

Optical Assistant Vacancy - 3 Days - Aves Opticians and Hearing Care, Epping At Aves Opticians, part of the Hakim Group, we combine independent, patient-first care with the backing of a modern, supportive network. Located in the heart of Epping, our newly refurbishing practice is looking for a warm, organised Part-time Optical Assistant to keep our front-of-house and administrative operations.

About Hakim Group

What’s in it for you?

Responsibilities

• While your primary focus is keeping the practice running smoothly behind the scenes and greeting patients, you’ll also get hands-on training to perform pre-screening tests and occasionally support our main dispensing team during peak clinic times.
• What You'll Do Front-of-House & Admin: Welcome patients, handle phone queries, schedule appointments, and manage daily practice administration with exceptional care and efficiency.
• Conduct preliminary diagnostic imaging and automated tests to prepare patients for their eye exams.
• Carry out minor frame tweaks, fits, and repairs to keep patient eyewear comfortable.
• Provide occasional support to the main dispensing team once fully trained during busy clinic periods.

Requirements

• We’re Looking For Previous administrative, reception, or customer-facing experience (optical background is ideal, but not essential).
• Excellent communication skills, high attention to detail, and a welcoming, approachable manner.
• Flexibility to work occasional Saturdays.

Pay

Max GBP £27,000.00 Salary - Min GBP £25,000.00

Benefits

• Your birthday off work
• No Sunday or bank holiday working
• Access to a Health Cash Plan (claim cashback on healthcare purchases)
• Retail discounts Cycle to work scheme
• We offer a range of benefits designed to support your wellbeing, development, and work-life balance.

Additional Information

Prior reception or customer-facing experience is preferred, though optical experience is not required Our frame selection includes Tom Ford, Face-a-Face, Ørgreen, Moscot, Maui Jim. We are a team of 7 The role requires you to work Saturdays What's Next? Click apply below and we will ensure you are contacted as soon as possible by one of our team.