Manager, Systems Engineering (IBM MQ/SWIFT - Application Engineering)

We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities.

The Manager, Systems Engineering is responsible for leading a team of engineers responsible for software releases consisting of third-party applications and related deployment procedures in a mixed Linux and Windows environment. This individual works as part of a service-delivery team that assists developers, operations teams, and business teams to get results from a delivered platform as quickly as possible.

About Intercontinental Exchange, Inc.

• Job Purpose We are on a mission as a team.
• Our start-up roots keep us nimble, flexible, and moving fast.
• We take ownership and make decisions.
• We all work for one company and work together to drive growth across the business.
• We engage in robust debates to find the best path, and then we move forward as one team.
• We take pride in what we do, acting with integrity and passion, so that our customers can perform better.
• We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders.
• Every day we work toward transforming global markets.
• The Manager will lead a team that is responsible for all aspects of delivery from cradle to grave.
• We go from requirement to retirement and all things in between.
• If you are interested in the ability to get involved with all aspects of systems, application, and platform delivery, you could be a fit.

Responsibilities

• Additionally, this position is a hands-on technical role that includes root cause analysis of problems, selecting, developing, and implementing automation tools, as well as active participation in deeply technical discourse.
• Educate and mentor team members, operations staff and other departments on best practices and application deployment methodologies and technologies
• Delegate, assign, and ensure work is completed by subordinate staff
• Assist in the design, planning and implementation of server and application delivery solutions
• Tune and design systems infrastructure for maximum available performance
• Automation of manual tasks using scripting and application development
• Investigate and adopt new technologies/tools as needs arise as well as implement said tools quickly and efficiently
• Respond to and assist with production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to and coordinate with Developers, Operations staff, and End-Users Provide education and/or mentorship where needed to Teammates, Operations, Development and QA Ensure streamlined application deployments as part of the overall SDLC Manage infrastructure lifecycles, including procurement, buildout, ongoing hygienic support, and decommission
• Management, organization, and time management
• Customer focus and dedication to the best possible user experience

Requirements

• Knowledge and Experience Degree in engineering discipline or equivalent experience in Systems Engineering / Development 5+ years of experience with engineering
• Operating Systems as well as Software Development Engineering, Tools Automation, or similar role in platform delivery Experience as a people manager or in a team lead role with delegation duties
• Solid experience coding with any one or combination of PowerShell, Python, Bourne, Groovy, Ruby, etc.
• Fundamental understanding of the SDLC processes, and tools (GIT, Puppet, etc.) Experience with automation/configuration management using either Puppet, Chef, Ansible or equivalent
• Working knowledge of multi-tiered, highly available, and resilient application design
• Working knowledge of horizontal and vertical scaling for performance and high availability Top-tier critical thinking, analytics, and problem-solving skills
• Ability to work in a service-oriented team environment
• Strong understanding of project
• Ability to communicate effectively with technical or business resources
• Understanding of Continuous Integration and Delivery concepts

Preferred

• Experience working in a GitOps organization with a drive to automate everything Familiarity with SWIFT, IBM MQ, IBM Sterling Integrator, File Gateway, Tableau, and other applications
• Fundamental understanding of Operational Concepts (DR, BCP, Prod vs.
• Non-Prod) Experience with LDAP systems Basic understanding of SQL Database concepts (Oracle, MySQL) ---------- Intercontinental Exchange, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to legally protected characteristics.