Inside Sales

The Inside Sales, introducing the products to the clients and increasing the sales of the products is the main objective.

Responsibilities

• Selling over the phone connected with cold calling through business directories, client referrals, etc.
• Work with customers to find what they want, create solutions and ensure a smooth sales process.
• Cold calling; making customer orders suggesting new items; making multiple outbound calls to sale potential clients. • Understanding client needs and expectations of the customers offering different alternatives, solutions and support.
• Ensure proper attention to every customer. • Establish friendly relation with customer and maintain ongoing relations with the customers. • Creating and maintaining a list/database of prospect clients and contact them regularly. • Working with sales team. • They meet and communicate with the walk-in customers. • Occasionally make personal visits to their customers to monitor and check that everything is in order and see what product may be missing. • Tracking weekly, monthly, and quarterly performance and sales metrics. • Handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment. • Note down the suggestions and complaints made by the customers and report them to the right department. • Research the market for new competitive products introduces and the marketing strategies adopted by competitors. • Record details of every sales transaction in the sales book and submit weekly reports to the higher officials. • Analyze the choices and financial capacities of every customer and suggest suitable product.

Requirements

• High school diploma or equivalent required. • 2+ years’ inside sales experience. • Exceptional verbal and written communication skills with high level of confidence; the ability to call, connect and interact with potential customers. • Creative thinker and possess ability to resolve critical problems an energetic, outgoing, and friendly demeanor. • Impressive personality and ability to resolve critical problems. • Should be expert in handling
• Outlook and MS Excel. • Persuasive and goal oriented. • Target oriented and believe in teamwork. • Eager to expand company with new sales, clients, and territories. • Self-motivated and self-directed. • Able to multitask, prioritize, and manage time efficiently. • In-depth understanding of company services and its position in the industry. • Bilingual.