jobapplier

Account Manager – Broker Accounts

Lamudi

About Lamudi

Lamudi Philippines is the leading online real estate portal in the country, empowering property professionals with innovative digital marketing tools. We are seeking a dynamic, high-energy Account Manager for Broker Clients to manage, nurture, and grow our portfolio of small-to-medium enterprises, real estate brokerages, and independent licensed brokers.

Responsibilities

  • 1.

Portfolio Management & Client Retention

  • Manage an assigned portfolio of brokerage accounts and independent brokers, ensuring consistent engagement and relationship development.
  • Proactively monitor account health, subscription activity, product utilization, and client performance to identify potential churn risks.
  • Develop and execute retention strategies to improve client satisfaction, renewal rates, and portfolio stability.
  • Maintain consistent monthly outreach, client consultations, and follow-up activities to support revenue targets.
  • Collaborate with Product, and Support teams to resolve client challenges and improve account performance.
  • 2.

Revenue Growth & Account Renewal and Expansion

  • Drive monthly revenue targets through renewals, upselling, cross-selling, and account upgrades.
  • Develop account growth plans to increase recurring revenue and move clients into higher-value subscription tiers.
  • Apply consultative selling techniques to recommend solutions aligned with client needs and business objectives.
  • Proactively manage upcoming subscription renewals to minimize revenue loss and service interruptions.
  • Engage clients ahead of expiration dates to secure renewals and identify opportunities for account expansion.
  • 3.

Listing Performance & Product Adoption

  • Analyze client listing performance, lead generation trends, to identify areas for improvement.
  • Provide actionable recommendations on listing quality, pricing, property descriptions, images, and digital visibility.
  • Encourage consistent product utilization and maximize the value clients receive from their subscriptions.
  • Educate clients on using LamudiPro tools and dashboards to improve listing performance and lead generation opportunities.
  • Collections Coordination
  • Monitor outstanding payments and coordinate with Finance to support timely collections.

Requirements

  • Strong ability to manage a large volume of clients simultaneously without sacrificing quality of service.
  • Natural talent for upselling and overcoming objections over the phone and via video calls.
  • Excellent verbal and written communication skills in English and Tagalog.

Job Purpose

  • The Account Manager is responsible for maximizing revenue and client value across an assigned portfolio through proactive relationship management, retention, upselling, and product adoption.
  • This role requires strong sales execution, effective portfolio prioritization, and a consultative approach to helping clients improve their performance on Lamudi | DotProperty network of platforms
  • The ideal candidate is comfortable managing a high-volume client portfolio, identifying commercial opportunities, and consistently delivering against revenue and productivity targets in a hybrid

Key Responsibilities

4.

Minimum Qualifications

Education: Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.

Experience: At least 2 years of experience in account management, inside sales, telesales, or customer success. Experience handling SMEs, real estate brokers, or selling digital subscriptions is a massive advantage.

Onsite Work Requirements

  • Must be willing to report to the Makati corporate office 5 days a week.
  • Must have a reliable home internet connection (minimum 25-50 Mbps) and a quiet, dedicated remote workspace for cases of work-from-home requirement.
  • Attributes: Self-disciplined, highly organized, and capable of working independently with minimal supervision during remote days.

What We Offer

  • Competitive base salary with an aggressive, uncapped commission structure tied directly to renewals and upsells.
  • Comprehensive training on digital real estate marketing, PropTech trends, and high-volume sales techniques.
  • A vibrant, fast-paced team culture with exciting monthly commission tied to performance.