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Maintenance Manager

Griffis Residential

This position will remain open for a minimum of 3 days and may close at any time thereafter without notice.

About Griffis Residential

At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service.

Are you a master of fixing things, a leader with a knack for organization, and a customer service superstar? Griffis Residential, a leading property management company, is seeking a highly skilled and enthusiastic individual to join us as a Service Manager. If you're ready to showcase your technical expertise, supervisory skills, and dedication to customer satisfaction, this is the perfect role for you

Responsibilities

  • As a Service Manager, you will play a vital role in overseeing the day-to-day maintenance operations of the property. Your responsibilities will include:
  • Supervising and leading the service team by example, ensuring efficient scheduling and task completion
  • Managing the budget, capital projects, and vendor pricing to maintain financial performance
  • Collaborating with the Community Manager in hiring, training, and evaluating the service team
  • Setting goals, providing regular feedback, and offering support to the service team
  • Performing technical and mechanical work to maintain community buildings, grounds, amenities, and common areas according to Griffis Residential standards
  • Completing repairs, service requests, and make-readies in a timely manner
  • Coordinating and overseeing contracted repairs when necessary

Ensuring compliance with safety regulations, codes, and guidelines

  • Conducting regular community inspections, identifying necessary repairs and improvements
  • Participating in the resident loyalty program and upholding Griffis Residential customer service standards

Requirements

High school degree or equivalent

  • 2-5 years of experience in multi-family housing, hospitality, or a similar industry, with 1-3 years of supervisory experience
  • Certified Pool Operator (CPO) license and EPA Certification (or ability to obtain within 6 months of employment)
  • Strong leadership and communication skills
  • Advanced knowledge of HVAC, plumbing, electrical, appliances, pool maintenance, painting, drywall, and carpentry
  • Proficiency in budgeting, bid processes, and vendor pricing
  • Intermediate computer skills and familiarity with property management software
  • Excellent customer service and problem-solving abilities
  • Bilingual in Spanish is a plus

Pay

  • $2,500 Sign On Bonus
  • $34
  • $39 USD

Benefits

  • At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.
  • Griffis Residential offers the following benefits to full time Associates:
  • Rental Discount of 50%
  • Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.
  • 11 paid holidays per year including floating holidays

Up to 16 hours of volunteer time off

  • Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
  • Griffis Residential 401K Retirement Savings Plan with company match up to 4%
  • Vision insurance
  • Flexible Spending Accounts and Health Savings Accounts
  • Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
  • Voluntary Life/AD&D insurance for Associate, spouse, and children

Company paid short and long term disability program

  • Group accident insurance, critical illness insurance, hospital care plan
  • Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
  • Generous tuition reimbursement up to $5,250 per year
  • Associate Referral Award Program of $1,000
  • PTO Donation Program

PTO Exchange for Student Loan Repayment Program

  • Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
  • Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
  • Associate Recognition Programs
  • Join us in creating exceptional living experiences for our residents today!

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