jobapplier

Service Writer

ASCO Equipment

Responsibilities

Positively take ownership of customer experience

  • Manage work orders: open, close, post time, enter notes and monitor progress
  • Prepare accurate estimates for costs of repairs and present to customer

Monitor and Manage accounts receivables

  • Clearly and effectively communicate to customers, technicians and service manager
  • Provide status updates on: work orders, troubleshooting, technician progress & general questions
  • Monitor phones for field technician and customer calls
  • Various other administrative duties

Requirements

  • 2+ years of experience as a heavy equipment service technician or service writer
  • Ability to work in a fast paced/high volume dealership
  • Detail oriented, time management, and teamwork skills
  • Excellent customer service and communication skills
  • Proficient computer skills, and experience with G-Suite & other service programs

Service Writer

ASCO Equipment · Amarillo, United States · — · Posted 2026-10-14

Description

ASCO Equipment has a career opportunity for a Service Writer & Field Dispatcher in Amarillo, Texas. Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.

Requirements

A personal dedication to work safety and accountability

Compensation & Benefits

  • 100% paid health insurance, 401(k) + profit sharing, and paid holidays
  • Paid Training & Advancement Opportunities

Unique Perks

ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values

  • Honor God
  • Develop People
  • Pursue Excellence
  • Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Apply

[Apply at ASCO Equipment](https://apply.workable.com/asco-equipment/j/0642750B6C/apply)