Front Desk Representative

About optimamedical

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients.

Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death.

We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services.

We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.

Optima is currently seeking a Front Desk Representative to join our team!

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance
• 1yr Medical Front Office (Preferred)

Requirements

• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Benefits

• Fun work environment (lunches, events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment