Warehouse Inbound & Returns Supervisor

We are looking for a hands-on, proactive Warehouse Inbound & Returns Supervisor to lead our morning-shift team. In this role, you won't just oversee standard receiving; you will also manage our high-volume returns processing operations.

You will lead a dedicated team of 15 to 17 associates across both departments, ensuring we meet our commitments to top active lifestyle brands. If you enjoy a fast-paced environment, love building up a team, and have a sharp eye for process improvements, we want to hear from you!

Responsibilities

• Direct the team sorting through customer returns. Decide what is damaged and what can be safely repackaged for future customer orders.
• Review upcoming shipment loads and coordinate with internal client service teams to ensure you have the right headcount scheduled daily.
• Build a multi-skilled team through continuous on-the-floor training, performance feedback, and cross-training.

Requirements

• 3+ years of experience leading a logistics team, specifically within receiving, inbound, or returns processing.
• Strong experience working daily with a Warehouse Management System (WMS) and Microsoft Outlook.
• Able to stand and walk on the concrete floor for extended periods, lift up to 50 lbs, and climb warehouse ladders or stairs.

Lead the Floor

Directly supervise 5–7 receiving associates and roughly 10 returns processing team members.

Manage Inbound Flows

Ensure all incoming shipments are unloaded, checked, and put away in racking quickly according to our strict deadlines.

Keep It Safe

Drive a culture of safety across your assigned zone, identifying hazards and ensuring your team follows warehouse safety compliance.

Communication

Strong verbal communication skills. Being bilingual in Spanish and English is a massive plus, but not required.

Education

• A high school diploma is required; a Bachelor’s degree in Logistics or Supply Chain is a plus.
• "Why Apply?" Candidate Pitch

Double Exposure Leadership

This isn’t a one-dimensional receiving role. You get to dual-manage standard inbound freight and e-commerce returns, significantly building your operational resume.

Real Career Growth

The local footprint is expanding fast. A brand-new facility is opening locally in Q1, meaning plenty of room for upward mobility and future leadership paths as operations grow.

Work-Life Balance Culture

Unlike third-party logistics (3PL) providers that force mandatory 70-hour weeks for months at a time, this company values labor management. Peak season operations are carefully managed to prevent leadership burnout.

Premium Clients

You get to work directly with high-demand products from major companies in the active lifestyle space.