People OPS & Office Manager, DACH

Upway is the leading platform selling refurbished e-bikes in Europe and the US. Our mission is to make electric mobility accessible to everyone. As People OPS & Office Manager, you will own the people operations and office backbone of our DACH organization.

You will play a critical role across

people operations

(payroll, contracts, employee lifecycle),

HR administration and compliance

• , and office management for our Berlin sites (Upcenter and managers), working closely with the GM DACH and our external partners (accountant, payroll provider, service providers).
• This role is ideal for a highly organized, people person, detail-oriented person who thrives on running reliable processes autonomously in a fast-paced environment.

Key Responsibilities

Payroll

prepare monthly payroll with our accountant/payroll provider (working hours, sick leave, vacation), check payslips

Contracts and employee lifecycle

draft and manage employment contracts, amendments and certificates; run onboarding and offboarding end-to-end (paperwork, equipment, system access)

Safety and people compliance

ensure compliance with occupational health and safety requirements, maintain employee records, ensure compliance with German labour law and internal HR policies, and act as first point of contact for warehouse staff and operations in Berlin regarding people topics.

Office management & team events

: manage office services and supplies (incl work clothes), own the relationships with service providers, handle mail and document filing, manage the office budget

Process improvements

: identify gaps in HR and office processes and fix them so they scale with the team

Skills, Knowledge and Expertise

3+ years

of experience in HR administration, people operations or office management, ideally in a startup or scale-up

Hands-on experience with

German payroll

preparation and coordination with external payroll accountant, employment contracts

Exceptional

organization,

attention to detail

and discretion with confidential information

Service Orientation

: Solution-driven, with a genuine drive to make colleagues work easier.

Familiarity with

HR tools

(e.g. Personio) and strong Google Workspace/Excel skills

Fluent

German

and very good

English

(written and spoken)

Benefits

Full ownership of your scope

• : you are the reference for people operations and office management in DACH, not one piece of a large HR department
• Direct line to the GM DACH and the leads
• : close collaboration with leadership and visibility on how the organization runs

Build, not just maintain

: shape and scale the processes behind a fast-growing team across office and warehouse (UpCenter) staff in DACH

Mission-driven company

: help make electric mobility accessible while extending the lifecycle of e-bikes