Operations Specialist

Upway

• is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 20,000 e-bikes in just two years and are growing fast! We are currently expanding our Operations Specialist team at the Berlin Upcenter, Upway's largest one in the world.
• The Operations Specialist team is in

charge of

the whole e-bikes refurbishment process, except for the mechanical part of repairing it: from the moment the e-bike arrives at our Upcenter, to the moment it is ready to be sold and shipped to our customers.

You will play a

key role throughout the whole refurbishment process

: Operations Specialists are the first ones to lay eyes on the bikes, before it is repaired by the mechanics team, and the ones that ensure that it is delivered in an excellent condition to our customers. Expect to learn a lot about e-bikes as you will work side by side with the mechanics and operational teams.

If you have a

• hands on approach, enjoy a diverse work routine and visible results motivate you
• , then you have come to the right place! In this role, you will have the opportunity to develop your leadership skills and competencies, as well as improve your e-bike knowledge, manage a team, and grow into other roles such as bike mechanic and spare parts specialist.

Inclusion & Accessibility

At Upway, we believe in equal opportunities. This position is open to all qualified candidates, including individuals with disabilities. If you require any accommodations during the hiring process, please let us know - we're happy to support you.

Key Responsibilities

You independently carry out

functional tests

on newly arrived bikes to review their condition

You carefully

document all bike components

to ensure complete and accurate information - if you don't know much about bikes, don't worry, you will learn!

You thoroughly

clean and prepare the bikes

once they have been repaired

You

take high-quality photos

of the bikes in a dedicated photo station

You

ensure high quality standards

by preparing the bikes to be shipped to our customer: inspect the bikes to ensure they are in perfect condition, protect them, and coordinate the shipments with our logistics partners

You

keep track of inventory levels

• of bikes and packaging material to ensure data accuracy
• You become an essential part of our team and bring in ideas to improve our processes

Skills, Knowledge and Expertise

You have

previous experience

as a logistics employee, warehouse specialist or warehouse manager (not a must, but a nice to have!)

You

enjoy working in a team

and

communicate clearly

with your colleagues to ensure a smooth workflow

You

work independently

and solve issues proactively

You have previous

experience in leading teams

• (not a must, but a plus!)
• You are motivated by the idea of making a meaningful contribution to sustainable mobility

You are

physically fit

• bikes are heavy so it is important that you are prepared to lift them and carry weights

You feel confident in using

digital tools

and you are able to

communicate well in English

Benefits

• Being part of a fast-growing startup right from the start
• Competitive fixed monthly salary with additional benefits (incl. discount on Upway bikes)
• Performance evaluation and the chance for a promotion every six months
• Regulated working hours (Monday-Friday) and overtime is paid out monthly

27 days vacation

No weekend or public holidays work

Free fruit, coffee, tea and snacks

Compensation

€29,000 - €30,000 / year