Sales Development Rep
SonicWall
- Remote · Costa Rica
- Remote
- Mid Level
- Posted
Responsibilities
Lead Generation
- Identify, research, and target potential clients across designated industries and organizations
- Conduct initial outreach and assess prospects based on defined qualification criteria (company size, needs, budget, timeline, etc.)
- Understand customer challenges and determine alignment with cybersecurity solutions
Pipeline Development
- Partner with sales and marketing teams to maintain a consistent flow of qualified leads
- Maintain accurate and timely updates in CRM systems for leads and opportunities
- Sales Team Collaboration
- Provide context and insights to ensure effective lead handoff and follow-up
- Revenue Contribution
- Meet or exceed weekly and monthly performance targets for outreach and meetings
- Generate high-quality opportunities that contribute to revenue growth
- Stay informed on cybersecurity trends, solutions, and market developments
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Role Overview
As a Sales Development Representative (SDR), you will play a key role in driving revenue growth by generating and nurturing high-quality Sales Accepted Leads (SALs). In this role, you will identify and engage prospective and existing customers, qualify opportunities, and schedule meetings for the sales team. This is an excellent opportunity to contribute to a mission-driven organization while building your career in the fast-paced cybersecurity industry.
This position supports business operations within the United States and may be aligned to a U.S. territory across Eastern, Central, Mountain, or Pacific time zones. Work hours may be adjusted to match the business hours of the assigned territory.
Key Responsibilities
Engage prospects through multiple channels, including phone, email, and social platforms
Lead Qualification
Schedule qualified meetings and product demonstrations for sales representatives
Continuous Learning
Participate in ongoing training to strengthen sales skills and performance
Qualifications & Experience
- 2–4 years of experience in sales development, lead generation, or similar roles (preferably within cybersecurity, technology, or B2B environments)
- Communication Skills
- Strong verbal and written communication abilities
- Comfortable explaining complex concepts to business audiences
Sales Acumen
- Understanding of prospecting, qualification, and meeting-setting within a sales cycle
- Experience with outbound phone engagement preferred, including high-volume activity (up to ~75 calls per day)
Technical Familiarity
- Experience using CRM tools such as Salesforce or HubSpot
- Exposure to cybersecurity solutions is a plus, but not required
Performance Orientation
- Demonstrated ability to meet or exceed activity and pipeline metrics
- Personal Attributes
- Self-motivated, proactive, and goal-oriented
- Collaborative team player capable of working cross-functionally
Education
Bachelor’s degree in business, Marketing, Communications, or related field, or equivalent practical experience
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.
