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Account Executive

Headkount

Responsibilities

  • Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
  • Manage the development Beauty Educators and Retail Account Coordinators.
  • Weekly touchbases with direct reports.
  • Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
  • Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
  • Approve & manage attendance & time off requests in assigned markets.
  • Partner with Regional manager for escalated client and employee issues in a timely matter.
  • Ensure excellence in Headkount retailer relationships.
  • Provide in-field retailer support based on the needs of the business.
  • Ensure retailer policy and procedures are upheld to quality standards.
  • Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.

Key Responsibilities

  • Partner with Human Resources in active recruiting and facilitating interviews.
  • Skills, Knowledge and Expertise

Must be located in the Miami, FL market

  • Minimum of 2 years managing Beauty Field Sales employees
  • Excellent communication skills, both verbal and written
  • Solid time management and prioritization skills
  • Excellent coaching, mentoring, and teaching skills
  • Excellent leadership and decision-making skills
  • Ability to multitask and work efficiently under pressure
  • Strong analytical and problem-solving skills
  • Professional conduct in-store

Technology skills

  • Passion for people in providing the ultimate customer service
  • Passion for people in elevating their product knowledge
  • Passion for product and the retail community

Competitive salary

  • Join a diverse community of beauty professionals
  • Company-sponsored medical benefits & ancillary benefits
  • On-going professional coaching & education

Compensation

$80,000 - $85,000 / year