Technical Supervisor

Responsibilities

• Supervise, coordinate and lead the site-based engineering team to deliver services per contractual SOW requirements
• Conduct performance appraisals for direct reports and set clear individual objectives
• Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours support
• Promote "Safety First" culture ensuring adherence to JLL Cardinal Rules of Safety
• Deliver monthly toolbox talks and safety awareness programs to keep workforce updated
• Operate all facility systems competently and efficiently, making improvement recommendations
• Control all MEP assets and building systems operations in compliance with statutory regulations
• Monitor CAFM systems within SLA/KPI requirements
• Ensure technical and legislative updates are communicated and implemented by the engineering team

Compliance & Risk Management

• Conduct regular supervisory health and safety inspections and logbook audits
• Handle critical incident reporting, near-miss documentation, and after-action reviews
• Carry out site supervisory visits to ensure work quality meets required standards
• Review RAMS, competencies and permits sourced by the admin team
• Attend and deliver weekly operations meetings in a professional manner
• Take ownership of client needs and maintain good customer communications
• Performance Management & Reporting

Prepare information for monthly engineering reports

• Ensure contract efficiently meets all SLA and KPI requirements
• Ensure specialist vendor visits are properly prepared and approved by site management

Review technical quotes before submission for approval

• Source quotes and organize works under Technical Manager threshold
• Manage critical spares inventory including stock registers and monthly audits

Requirements

• Ability to balance technical delivery with relationship management

Experience Background

5-10 years' field experience in facilities or construction management

Progression from technical/supervisory roles into project management

• Track record in high-end commercial, corporate, or events environments
• Experience executing work with minimal disruption to premium operations

Key Attributes

• Autonomous delivery capability in pressured environments
• Client-facing professionalism representing JLL's brand
• Discretion in high-profile commercial settings
• Understanding of sophisticated client expectations