HVAC Coordinator

Responsibilities

• The HVAC Coordinator serves as the primary point of contact for customers requiring HVAC service and maintenance. This role coordinates HVAC work orders from initial request through completion by scheduling service providers, obtaining and reviewing quotes, monitoring work progress, and maintaining clear communication with customers and vendors. The HVAC Coordinator ensures HVAC services are completed accurately, efficiently, and on time while maintaining high standards of customer satisfaction.
• Assess service needs and coordinate qualified HVAC technicians, subcontractors, or vendors, including scheduling service calls and communicating scope of work, site requirements, and customer expectations.
• Obtain and review quotes for HVAC repairs, maintenance, and replacement work, source qualified vendors as needed, and secure required customer approvals.
• Maintain timely communication with customers and service providers regarding scheduling, service status, delays, recommendations, and completion while building effective working relationships.
• Track open work orders, proactively address service delays or issues, and review completed service documentation to ensure work is completed accurately and to the customer's satisfaction.

Preferred

• Experience reviewing service quotes, proposals, or invoices is a plus.

PLEASANT VALLEY CORPORATION

a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

WE OFFER

An exceptional culture and positive work environment

Comprehensive benefits

Personal recognition

Individual development opportunities

• A clear path for career advancement!
• Shift
• M-F | 8:30a – 5:00p

Work Location

• Onsite – Medina, Ohio
• Division
• Facilities Management

HVAC

• Reports To
• Senior Project Manager

Maintain Documentation & Priorities

Maintain accurate work-order notes, quotes, approvals, service updates, and completion details in PVC Connect and the Customer Portal while managing multiple requests in a fast-paced environment and meeting established productivity and service standards.

Education

High school diploma or GED required.

Related Experience

One to three years of experience in HVAC, facilities management, property management, service coordination, dispatch, or a fast-paced customer service environment preferred.

HVAC Coordination

Previous experience coordinating HVAC service calls, technicians, or subcontractors preferred, with a working knowledge of HVAC systems, terminology, preventive maintenance, and common service and repair needs strongly preferred.

Technology Skills

Experience using work-order management, CRM, scheduling, or dispatch software preferred.

Do YOU have these qualities?

Apply now to explore a fulfilling career with Pleasant Valley Corporation!