Partner Implementation Manager

Responsibilities

• Supporting our strategic partners in integrating with TransferMate’s API technology, navigating partner requirements and working through a range of operational alignment requirements.
• Coordinate with internal and external stakeholders to ensure successful project delivery and operational readiness.
• Use analytical approach to problem solving and leverage data, insights and measurements for improvements.
• Build strong working relationships with stakeholders at all levels, including senior leadership and C-suite executives.
• Proactively identify and remove project blockers, escalating issues where necessary to maintain momentum and project timelines.
• Develop implementation plans and timelines with our partners, holding them accountable to these.
• Collaborate with Product teams to provide partner insights and contribute to future product roadmap initiatives.

Job Description

Foster strong, long-term partner relationships through proactive communication, collaboration, innovation, and continuous improvement Job Qualifications Bachelors Degree or a minimum of 3+ years of related professional experience Demonstrated experience delivering complex API implementations, technical integrations, or similar technology-focused projects. Experience designing and implementing efficient operational processes across cross-functional teams. Proven ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail. Self-motivated, results-oriented, and proactive, with a strong desire to drive success and continuous improvement.

Required Skills

Customer Relationship Management Agile Project Management Time Management Skills Documentation And Reporting Data Analysis And Presentation Process Improvement Strong Verbal and written Communication Prioritisation and planning Skills Adaptability Attention To Detail And Accuracy Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life Transfermate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.