Business Development Representative

Responsibilities

• Make outbound calls to prospective and existing customers.
• Respond to sales enquiries and follow up on leads.
• Identify customer needs and recommend appropriate products or services.
• Build strong relationships with customers over the phone.
• Generate new sales and maximise opportunities from existing customers.
• Achieve agreed individual and team sales targets.
• Maintain accurate customer records and update the CRM system.
• Follow up quotations, enquiries and previous conversations.
• Handle customer questions and objections professionally.
• Work closely with the wider sales and customer service teams.
• Provide regular updates on sales activity and performance.
• Maintain a professional and positive approach at all times.

Requirements

• We are looking for someone who is: Confident and comfortable speaking to customers on the telephone.
• Friendly, professional and persuasive.
• Highly motivated and results-driven.
• Comfortable working towards sales targets.
• A good listener with excellent communication skills.
• Organised and able to manage multiple leads and follow-ups.
• Comfortable using computers, CRM systems and standard office software.

About You

• Resilient and able to handle rejection positively.
• Previous telesales or sales experience is an advantage, but full training can be provided for the right candidate.

What Success Looks Like

You will be expected to consistently generate sales opportunities, convert leads into customers, achieve agreed sales targets and contribute positively to the overall performance of the sales team. If you're ambitious, confident on the phone and motivated by earning potential, we'd love to hear from you. At CluneTech, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential. Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Health cover with Laya Healthcare Company matched pension contributions Flexible Working Policy with a combination of remote and office working Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.