Delivery Manager

Responsibilities

• Owning the end-to-end delivery of customer projects, from initial scoping to final implementation
• Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities
• Managing project development and ensuring a delivery approach that provides maximum value to the customer
• Building and maintaining strong relationships with customers, acting as the primary point of contact throughout the project lifecycle
• Identifying new commercial opportunities and contributing to new business pitches and proposals
• Developing and mentoring your peers’ taking a proactive role in building good processes and practices

Requirements

• You have previous experience in professional services, ideally from a consulting, technology, or data background
• You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption
• You are an exceptional communicator, with outstanding written and verbal skills, and experience managing senior stakeholders
• You are comfortable working with technical teams and have experience delivering technical projects, ideally in AI
• You are a practical problem-solver, identifying potential issues and proactively implementing solutions

About the role

As a delivery manager, you’ll own the end-to-end success of high-impact AI projects for our clients. You will be the crucial link between our customers and technical teams, ensuring on-time delivery, maximising value, and cultivating strong relationships which position Faculty as the partner of choice for future AI projects.

Our Interview Process

• Talent Team Screen (30 mins)
• Introduction Interview (45 mins)
• Case Study Interview (90 mins)
• Final Interview (30 mins)

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.