Operations Administrator

Responsibilities

• Manage the full administration of customer orders from placement through to invoicing
• Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
• Work towards established Service Level Agreements and ROI targets
• Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
• Maintain accurate records, files, and documentation (both electronic and hard copy)
• Provide administrative support for internal requests and operational activities

Requirements

• 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
• Strong knowledge of administrative process and procedures
• Intermediate to Advance with computer systems (Microsoft office suite, etc.)

Strong communication skills both written and verbal

• A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
• Strong attention to detail, all work accurate and performed to a high standard

What we are looking for

Proven experience in improving processes and procedures

• Ability to react positively with sudden and unexpected changes in demand
• Excellent organizational skills

What we are offering

• Competitive salary package plus bonus potential
• Pension

Private healthcare and dental care options

• Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
• Genuine investment throughout your career for professional development

Company events and networking opportunities

Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment