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Coordinator Assistant (HHAeXchange Proficiency)

SnappyCX

Responsibilities

  • Follow up with physicians' offices to obtain signed medical orders.
  • Track and maintain outstanding physician documentation.
  • Review Electronic Visit Verification (EVV) records and resolve missing or incomplete visits.
  • Follow up with nurses and caregivers regarding missing skilled nursing visit notes.
  • Coordinate same-day staffing for open caregiver shifts.
  • Contact available caregivers to fill last-minute scheduling gaps.
  • Maintain accurate documentation of communications and follow-up activities.
  • Communicate professionally with physicians, caregivers, patients, and internal teams.
  • Support daily administrative and operational activities.
  • Ensure compliance with healthcare documentation standards and company policies.

Requirements

a US home care practice

  • Reliable computer or laptop.
  • Stable high-speed internet connection.
  • Professional headset with microphone.

Preferred

  • Previous experience working in a home healthcare or home care agency.
  • Experience coordinating caregivers, HHAs, CNAs, or nursing staff.
  • Knowledge of healthcare compliance and documentation requirements.
  • Proactive with excellent follow-up abilities.
  • Comfortable communicating with physicians, caregivers, and internal teams.
  • Team-oriented with a strong sense of accountability.

Job Title

Coordinator Assistant (HHAeXchange proficiency)

Employment Type

  • Full-Time
  • Work Schedule

Initial Schedule (First 4–6 Weeks)

  • Monday – Thursday: 9:00 AM – 5:00 PM EST
  • Friday: 9:00 AM – 12:30 PM EST
  • 45-minute unpaid break

Schedule After 4–6 Weeks

  • Monday – Thursday: 6:00 AM – 5:00 PM EST
  • Friday: 6:00 AM – 5:00 PM EST
  • 45-minute unpaid break

Position Summary

Our client is seeking a highly organized and proactive Coordinator Assistant to support the daily operations of a growing home healthcare organization. This role is ideal for someone with strong experience in home healthcare coordination who can effectively manage physician orders, visit compliance, nursing documentation, and same-day staffing while ensuring continuity of patient care.

The ideal candidate must have a solid understanding of

HHA Exchange and be comfortable navigating the platform to support daily operations. This position requires excellent communication, strong follow-up skills, and the ability to work independently in a fast-paced environment.

Required Qualifications

Minimum 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration in

Strong working knowledge of

  • HHA Exchange is required.
  • Experience following up on physician orders or medical documentation.
  • Experience with Electronic Visit Verification (EVV) and visit maintenance.
  • Excellent verbal and written English communication skills.
  • Strong organizational, multitasking, and time-management abilities.
  • High attention to detail with excellent follow-up skills.
  • Ability to work independently with minimal supervision.

Preferred Qualifications

Ideal Candidate

  • Highly organized and dependable.
  • Strong problem-solving and critical-thinking skills.
  • Able to prioritize urgent tasks while maintaining accuracy.

Technical Requirements

Quiet, distraction-free home office.