Live Chat Support Specialist

Responsibilities

• Answering client's inquiries
• Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
• Tracking Shipments and backend shipping inquiries
• General Research
• Updating addresses and client information

Requirements

• Strong English communication skills, both verbal and written

Qualifications

1 year live chat experience

• Can work 40 hours a week during US business hours, must be open to shifting schedule
• No other commitments, can start ASAP
• Has own work-from-home equipment
• Internet speed: At least 50mbps
• Computer processor: At least Core i5 or equivalent
• Complete with webcam & headset

Benefits

• 100% work-from-home setup
• Hands-on support
• Training opportunities

Compensation

$5.00 / hour