Lead File Handler - Military Disease

Responsibilities

• You will be responsible for managing and progressing claims in accordance with appropriate strategies to secure desired client outcomes at appropriate levels of profitability.
• Reviewing documents and preparing reports on own files as well as supervising team reports and files.
• Reviewing and approving bills on own files as well as team.
• Technical development of the team i.e. competency framework & strategy
• Supporting with any strategy meetings and relaying key messages and updates.
• Responsible for creating guidance documents for the team
• Dealing with disclosure

Reviewing evidence (Including records)

• Conducting investigations with Insured / obtaining witness statements.
• Instructing Experts.
• Dealing with routine correspondence.
• Court appointments.
• Liaising with and taking instructions from Insurers and Insureds.
• Ensure adherence to Court timetables
• To ensure compliance with the SRA Standards & Regulations

Key Responsibilities

• Attending conferences and trials.
• Adhere to the Keoghs Values

35 hours per week

• Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
• Primary location for this role is;
• Keoghs, Ingenuity House, Elmdon Trading Estate, Bickenhill Lane, Birmingham, B37 7HQ

OR

Keoghs, 2 Parklands, Lostock, Bolton BL6 4SE

Skills, Knowledge & Expertise

• Technically proficient in dealing with NIHL disease cases.
• People person, able to supervise a mini team.
• Ability to use own initiative.
• Effective negotiator.
• Good listening and verbal communication skills.
• Ability to maintain concentration and pay attention to detail.
• Ability to self-organise and self-prioritise.
• Ability to work under pressure and to target
• An enthusiastic and hardworking individual
• Good level of IT skills

Job Benefits

25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

Simply Health Care Cash Plan

• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide

Discounts at local retail outlets

*after successfully completing probation.