Sales Coordinator 销售协调员

Responsibilities

• 1、Support the Director of Sales , Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
• 2、Determine and implement the procedures and standards of an effective filing system.
• 3、Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:
• Time sheets
• Purchase orders
• Travel authorizations for business trips
• Collateral reprint orders
• Brochure supplies (office)
• Holiday and sick leave

Expense forms

• 4、Maintain and update inventory: control of all gifts and giveaways.
• 5、Maintain an up-to-date operating manual of the department, incl.policies and procedures, rules and regulations.
• 6、Compile monthly reports to be completed by 5th of each month.
• 7、Compile statistics.
• 8、Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
• 9、Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
• 10、Annual contracting administration for corporate and leisure business.
• 11、Ensure that store requisitions are submitted monthly.
• 12、Ensure ordering of business cards.
• 13、Ensure sensible and effective use of the telephone – all incoming calls
• promptly answered in an agreed manner.
• 16、Assist telesales research of existing/new clients within guidelines of
• Director of Sales / Director of Sales & Marketing.
• 17、Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
• 18、Ensure the strict confidentiality of information passing though the office.
• 19、Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
• 20、Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
• 21、Coordinate and assist in organizing sales trips.
• 22、Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
• 23、Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
• 25、Understand and strictly adhere to the hotel’s employee rules &regulations.
• 26、Perform any other duties as assigned to them by management.

SCOPE

The Sales Coordinator is in charge of the office organization.Assists in all administrative matters related to the Sales&Marketing department.

MAIN RESPONSIBILITIES

• 14、Ensure that calls are screened and dealt with in an appropriate way.
• 15、All enquiries to be dealt with within 24 hours.
• 24、Ensure that all potential and real hazards are reported and rectified immediately.