Home & Appliance Installer

Responsibilities

Delivery & Installation

• Deliver and set up appliances, IT products, and other Powerhouse products according to company guidelines
• Ensure safe, compliant installations in customer homes, including plumbing and electrical connections where required
• Install electrical cookers securely and according to current regulations
• Configure basic settings such as Wi-Fi, AV systems, and appliance programmes

Customer Mentorship

• Demonstrate key product features and answer customer questions clearly and confidently
• Offer effective advice on products and services where appropriate
• Quality & Compliance
• Follow all health and safety procedures and manufacturer guidelines
• Complete installation checklists and report any issues promptly

Coordination

• Work closely with the Service and Admin teams to ensure smooth scheduling and accurate documentation
• Advance technical issues to the Service Technician team when needed

Requirements

• Strong customer service and communication skills
• Ability to work independently and as part of a team

Key Responsibilities

Skills, Knowledge & Expertise

Skills

• Excellent organisation and time management
• Confident IT skills
• Safe manual handling and lifting practices

Technical Expertise

• You don’t need to tick every box, but experience in several of the following areas would be beneficial:
• Setting up appliances such as washing machines, ovens, refrigerators, and dishwashers
• Electrical cooker installation, including safe connection and compliance
• Plumbing connections for appliances
• Product installation and setup

Basic Wi-Fi networking and associated equipment

• Understanding of manufacturer guidelines for appliances and electronics
• Experience Level
• Previous experience in appliance, or similar installations (essential)
• Hands-on experience with IT setup (desirable)

Qualifications

Full UK/Jersey driving licence (essential)

Medium Goods Vehicle License (essential)

• Electrical safety certification or relevant qualification for cooker installation (essential)
• Manual handling training
• First Aid at Work certification (desirable)

Job Benefits

At Jersey Electricity, we offer a comprehensive benefit package to support the well-being of all employees.

This includes financial benefits like private healthcare, free onsite parking, discounted electricity rates, and discounts at our Powerhouse shop. We also provide competitive salaries above the living wage and a great pension plan.

For your physical and mental wellbeing, discounted Active card membership, free weekly fruit, and access to trained Mental Health First Aiders.

We believe in work-life balance including flexible working and strive to provide you with everything you need to enjoy your job and personal life.

We are committed to equal opportunity and value diversity, without discrimination based on race, religion, colour, gender, sexual orientation, gender re-assignment, parental status, age, or disability.

Compensation

£32,763 / year